Privacy Policy

Privacy Policy

Last Updated: May 24, 2024

1. Introduction

Welcome to tanglugroup. This Privacy Policy explains how Shandong Tanglu Metal Material Co., Ltd. (“we,” “us,” or “our”) collects, uses, discloses, and safeguards your information when you visit our website https://tanglugroup.com/ (Link) (the “Website”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

We are a business operating globally from our headquarters in China. Our full legal name is Shandong Tanglu Metal Material Co., Ltd.. Our commitment is to protect your personal data and respect your privacy in compliance with applicable laws and regulations.

This policy applies to information we collect:

• On this Website.
• In email, text, and other electronic messages between you and this Website (e.g., through our contact forms or live chat functionality).
• Through any services or products we offer to you as a result of your interaction with the Website.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Website includes:

A. Personal Data You Provide to Us

We collect personally identifiable information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, or when you contact us. The website does not offer user account registration.

The personal information that we collect depends on the context of your interactions with us and the Website, the choices you make, and the products and features you use. The personal information we collect can include the following:

• Contact Information: Such as your full name, email address, phone number, and company name.
• Communication Content: Any information, text, images, or other content you provide when you fill out our “Contact Us” form, use our website’s chat feature, or otherwise communicate with us via email or other channels. This includes the content of your inquiries, requests for quotes, and any feedback you provide.

B. Usage Data (Automatically Collected)

Like many websites, we automatically collect certain information when you visit, use, or navigate the Website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser type and version, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Website, and other technical information. This information is primarily needed to maintain the security and operation of our Website, and for our internal analytics and reporting purposes.

C. Tracking Technologies and Cookies

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. A “cookie” is a small text file that is placed on your computer or mobile device when you visit a website. It allows the website to remember your actions and preferences over a period of time.

• Essential Cookies: These cookies are necessary for the Website to function properly and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences or filling in forms.
• Analytics Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.
• Functionality Cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages (e.g., a live chat service).

You can control and/or delete cookies as you wish. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

3. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Website to:

• Provide and Maintain Our Service: To present our Website and its contents to you, and to maintain and secure our services.
• Respond to Inquiries and Provide Customer Support: To respond to your questions, comments, and requests for quotes or information about our products and services.
• Process Transactions: To fulfill and manage orders, payments, and other transactions related to our products and services which you may request.
• Business Communication: To contact you regarding your business relationship with us, including sending you quotes, technical data, and other business-related communications.
• Improve Our Website: To understand how our users interact with our Website, to monitor and analyze usage and trends, and to improve the Website’s functionality and user experience.
• Legal Compliance: To comply with applicable laws, regulations, legal processes, or governmental requests.
• Enforce Our Terms: To enforce our Terms of Service and this Privacy Policy, including for billing and collection purposes or to protect our rights and property.

4. Disclosure of Your Information

We do not sell, trade, or rent your personal information to others. We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including data analysis, email delivery, hosting services, customer service, and marketing assistance. These service providers are contractually bound to keep your information confidential and use it only for the purposes for which we disclose it to them.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
• With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.

5. International Transfer of Data

Our company is based in China, and we operate on a global scale. Your information, including Personal Data, is processed at our operating offices in Jinan, Shandong, China and in any other places where the parties involved in the processing are located. This means that your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

6. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

7. Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer time periods.

8. Your Data Protection Rights

Depending on your location and jurisdiction (such as the European Economic Area), you may have certain rights regarding your personal data. These rights may include:

• The right to access, update, or delete the information we have on you.
• The right of rectification.
• The right to object to our processing of your personal data.
• The right of restriction.
• The right to data portability.
• The right to withdraw consent.

If you wish to exercise any of these rights, please contact us using the contact information provided below. We will respond to your request in accordance with applicable data protection laws.

9. Children’s Privacy

This Website is not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from children under the age of 18. If we become aware that we have collected personal data from a child without verification of parental consent, we will take steps to remove that information from our servers.

10. Links to Other Websites

Our Website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

11. Intellectual Property

All content present on this Website, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, is the exclusive property of Shandong Tanglu Metal Material Co., Ltd. or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws. The compilation of all content on this site is the exclusive property of Shandong Tanglu Metal Material Co., Ltd.. Unauthorized use, reproduction, modification, distribution, or replication of any material from this Website is strictly prohibited without our prior written consent.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via a prominent notice on our Website, prior to the change becoming effective and update the “Last Updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Us

If you have any questions, concerns, or comments about this Privacy Policy, or if you would like to exercise your rights, please do not hesitate to contact us:

• By Email: info@tanglugroup.com
• Via our Contact Us page: https://tanglugroup.com/contact/ (Link)
• By Mail:
  Shandong Tanglu Metal Material Co., Ltd.
  Building 13, Poly Zhongke Innovation Plaza, west of Lashanhe East Road and north of Yantai Road, Huaiyin District, Jinan City, Shandong Province, China.